Privacy Policy
At Rancol & Co, transparency is at the heart of how we operate. We want you to be fully aware of your rights regarding your personal data. You have the right to:
• Opt out of marketing communications,
• Request access to your personal data,
• Object to how we use your data, and
• Request that your data be deleted, where applicable.
This policy applies to all users of the Rancol & Co website. By using our site, you agree to the terms set out in this notice. If you do not agree, we kindly ask that you discontinue use of the website.
Who We Are and Who This Applies To
Us: Rancol & Co is a UK-based company providing professional services across our operational sectors. References to “we”, “our”, or “us” refer specifically to Rancol & Co.
Our Partners: We may work closely with third-party partners to help deliver our services. These partners may collect and process personal data independently and are responsible for their own data protection practices. This notice covers how your data is handled by Rancol & Co directly.
Rancol & Co acts as a ‘data controller’ in relation to any information you provide through our website, in person, or through other communication channels.
Data We Collect
We may collect various types of personal data, including:
• Identity Data: Name, contact details, date of birth, gender.
• Contact Data: Address, email address, and telephone numbers.
• Financial Data: Bank details and payment information.
• Technical Data: IP address, browser type, location, and other technical identifiers.
• Usage Data: Information about how you interact with our website and services.
• Marketing Preferences: Records of your consent and communication preferences.
How We Collect Data
Your data may be collected in the following ways:
• Direct Interactions: When you complete forms on our website, contact us via phone, email, or during in-person meetings.
• Automated Technologies: Via cookies and similar tools that collect data during your visit to our site.
• Third Parties: Such as referral platforms or marketing service providers.
How We Use Your Data
Your personal data may be used to:
• Ensure our website functions securely and efficiently,
• Deliver services and respond to service requests,
• Manage customer service and respond to your enquiries,
• Send marketing communications, with your consent.
Data Sharing
We may share your data with:
• Our Team and Service Providers: To process transactions, provide IT support, or facilitate service delivery.
• Third-Party Platforms: When legally required or for regulatory compliance.
Data Retention
We retain personal data only as long as necessary for business operations, legal, or regulatory requirements. For instance:
• Account Data: Held for the duration of your active relationship with us.
• Marketing Preferences: Stored according to your engagement history.
Contact Us
If you have any questions about this privacy policy or your data rights, please get in touch:
Rancol & Co
27 Purleigh Avenue, Woodford Green, Essex, IG8 8DU
Last Updated: 22nd April 2025
Author: Chris Brady